Access to the data centre is strictly limited and monitored around the clock. In the case of server housing, access for customers or authorised third parties is only possible by prior appointment and in the company of MOORnetworks, by arrangement also outside regular opening hours. Valid identification (ID or passport) must be presented for access.

Access authorisation of third parties on behalf of the customer

In principle, only the deposited contractual partner of MOORnetworks is granted access to its server. If additional persons are to be authorised, we require prior written approval from the customer with the following information:

  • Company, surname and first name of the person who wishes to gain access
  • Work to be carried out on the server. If the server is to be removed/dismantled, this must be noted!