Sometimes it's quickest on the phone because it's easier or the internet is not available. We do understand this and distinguish in our customer service between
- Sales enquiries (sales, ordering, accounting, marketing)
during business hours via telephone 0848 555 888 or FreeCall +41433335888
- Service and support requests (questions, problems, malfunctions, change requests)
based exclusively on a support agreement with defined times and assigned hotline.
Are you a customer with a support agreement and do not know the support hotline? Then please contact your internal contact person (superuser) for further details.
In ongoing projects and rollouts (installations), an assigned project manager is available to each customer and coordinates, arranges or answers your concerns during business hours via a direct email and telephone number.