Customer service

General information

Book a consultation
Do you have questions, ideas or need professional advice on a new project, product or forms of licensing? We offer you an individual consultation with an ex...
Thu, 13 May, 2021 at 1:04 PM
Use our online services
Our web portal offers you a quick and convenient way to contact us with all your concerns, around the clock. You communicate with all our departments or emp...
Thu, 13 May, 2021 at 2:29 PM
Send us an e-mail
You can write to us as usual around the clock by e-mail and/or reply via it. Based on the ticket number in the subject, the correspondence is assigned to th...
Fri, 14 May, 2021 at 11:13 AM
Send us a text message
In order to offer you an intuitive exchange with our customer service, you can also send us your concerns as a short message via SMS, MMS or WhatsApp and/or...
Thu, 13 May, 2021 at 1:40 PM
Apply for remote assistance
As part of a quick and spontaneous assistance, we offer you our services as well online. All you need is a working internet connection and you can follow al...
Fri, 28 May, 2021 at 7:49 AM
Call us
Sometimes it's quickest on the phone because it's easier or the internet is not available. We do understand this and distinguish in our customer s...
Thu, 13 May, 2021 at 1:18 PM